Anger

Anger.

Define anger.

dictionary.com says: a strong feeling of displeasure

I got upset today because of a bad restuarant. Upset. Not angered. And I was accused of being angry. I have sent a complaint to said resturant's corporate office. The resolution they will come up with? A chinzy phone call to apologize or a letter in the mail accompanied by a free meal. If they're good, they will lecture the manager that screwed up and the training will start.

But this is the point: This is the answer for bad customer service that has gone down since the 1950's. And as far as I know, before that.

I notice this. It irks me.

I watched two boys, twins, didn't know how to handle a full resturant wait with the puzzling conundrum of seating a group of thirteen and another ten people waiting to be seated in smaller groups. And held multiple tables while they gave this customer his choice of where he wanted his enormous party to sit. Then they held the tables that the customer turned down instead of seating the others on the wait! Then, some men walk in and get seated right away. The twins tell me that they take reservations. THIS IS A FAST FOOD RESTUARANT for all intents and purposes. They don't take reservations. Agast, I asked for the proof of this reservation and the boy pointed to a table seating for 2 when they sat 3 men. I'm not stupid. Don't lie to me. It'll cost you a nasty lecture from your boss.

Someone, fix customer service. I hate being out among idiots.

- Chelle